Kellina Avnet

Client Success Manager at Marathon Health

Role
Client Success Manager at Marathon Health
Location
Indianapolis, IN, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Kellina Avnet

Marathon Health delivers impactful wellness solutions through tailored strategies and programs, improving organizational health and optimizing client outcomes. As Client Success Manager, I bring over a decade of experience in healthcare account management, focusing on data analytics, wellness programming, and engagement strategies to empower clients to achieve measurable results. With a commitment to fostering trust and integrity, our team builds lasting partnerships by aligning client goals with actionable insights. By implementing comprehensive wellness programs and leveraging data-driven reporting, we support organizations in enhancing member health and maximizing the value of their health investments.

Experience

  1. Client Success Manager

    Marathon Health

    Jul 2024 — Present · Indianapolis, IN, US

    Manage a $15M+ portfolio of employer clients, translating population health and utilization data into strategic recommendations. • Lead health center implementations and ongoing operational performance management. • Own renewals and contract execution, including performance guarantees and targeted escalations. • Drive growth by expanding populations, locations, and adoption of products/services. • Build engagement and incentive strategies with Marketing and clinical teams to improve utilization and experience. • Deliver recurring performance reporting and risk tracking; maintain accurate Salesforce documentation. • Coordinate core admin workflows (eligibility, invoicing, incentives) and maintain strong broker partnerships.

Education

  • Ball State University

    Bachelor of Science (B.S.)

Skills

  • Compensation
  • Fmla
  • Union Avoidance
  • Kronos
  • Job Analysis
  • Human Resources Information Systems (Hris)
  • Healthcare
  • Training Programs
  • Employee Handbooks
  • Open Enrollment
  • HR Software
  • Staff Retention
  • Pro-Active Leader
  • Leave Administration
  • Microsoft Excel
  • Background Checks
  • Human Resources
  • Interviewing Skills
  • Management Style
  • Scheduling Management
  • Employee Orientations
  • Multi-State Payroll Processing
  • Interviewing
  • Payroll
  • Enthusiastic Self-Starter
  • Benefits Administration
  • Compensation
  • Marketing
  • Orientation Programs
  • Employment Law Compliance
  • Employee Relations
  • Interviews
  • New Hire Orientations
  • Adp Payroll
  • Account Management
  • Customer Service
  • Exit Interviews
  • Time Management
  • Hris Database Management
  • Sales Promotion

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Kellina Avnet — Client Success Manager at Marathon Health in Indianapolis, IN, US | Unifers