Kellie Gaddis
Technical Success Engineer
- Role
- Technical Success Engineer, Public Sector at Splunk
- Location
- Saratoga Springs, NY, US
- LinkedIn followers
- 500 followers
About Kellie Gaddis
Do not go where the path may lead, go instead where there is no path and leave a trail\"~ Ralph Waldo Emerson1. Be impeccable with your word.2. Don’t take anything personally.3. Don’t make assumptions.4. Always do your best.~ The Four AgreementsAlert as a warrior in enemy territory.Courteous as a guest.Fluid as melting ice.Shapeable as a block of wood.Receptive as a valley.Clear as a glass of water.
Experience
Technical Success Engineer, Public Sector
Oct 2024 — Present
Lead end-to-end technical programs for Public Sector customers, managing escalations, system stability initiatives, and cross-functional coordination with engineering, DevOps, product, and support teams.• Drive proactive technical health programs, risk assessment, and remediation strategies to improve operational efficiency and customer outcomes.• Communicate complex technical and business requirements across teams to ensure alignment, accurate prioritization, and successful execution of initiatives.• Perform data-driven analysis of system performance, adoption metrics, and operational trends to inform optimization strategies and cost management.• Direct Quarterly Business Reviews (QBRs) and customer-facing planning sessions, translating insights into actionable programs and roadmap improvements.• Drive cross-functional programs by partnering with Sales, Product, Support, and DevOps to influence strategy, remove blockers, and strengthen customer impact.• Cultivate and maintain high-quality stakeholder relationships, fostering scalable program delivery, operational excellence, and continuous improvement.
Education
SUNY Oneonta
Bachelor of Science (B.S.), Business Economics
Skills
- Market Planning
- Cold Calling
- Portfolio Management
- Marketing
- Sem
- Sales Management
- Securities
- Sales Operations
- Customer Service
- Digital Media
- Sales
- Account Management
- Investment Management
- Analysis
- Financial Modeling
- Quantitative Analytics
- Finance
- Management
- Business Development
- Pension Funds
- Financial Analysis
- Online Advertising
- Social Media Marketing
- Social Media
- Marketing Strategy
- New Business Development
- Copywriting
- Lead Generation
- Market Risk
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