Kellie Biles
Assistant General Manager - the Womack @Genuine Concepts
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WORK HISTORY
Assistant General Manager - the Womack @Genuine Concepts
Phoenix, AZ, US
Management of front and back of the house staff – servers, security and kitchen staff. Responsible for staff scheduling and performance evaluations.• Staff development through education on process, teamwork, personality representation, culture and liquor/menu knowledge testing.• Responsible for private and public event projects, musician curation and relations.• Service/Manager floor shifts with focus on customer relations.• Daily administrative duties: Daily/Weekly sales summaries, general accounting, inventory, receiving, sales and labor forecasting as well as facility management.• Software application business updates: HotSchedule administrative records, ZenReach client campaigns, Aloha reporting, and event calendar.
EDUCATION
Central State University
Biology/Biological Sciences, General
University of Washington
Biology/Biological Sciences, General
SKILLS
ABOUT KELLIE BILES
Passionate and seasoned Manager with a proven track record of exceeding customer…
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