Kelli Southern
- Role
- AVP, Learning and Development at Cox Communications
- Location
- Roswell, GA, US
- LinkedIn followers
- 500 followers
About Kelli Southern
An accomplished leader with over 25 years of professional experience in Learning, Sales,…
Experience
AVP, Learning and Development
Jan 2018 — Present
Lead team of 70 in the strategy and delivery of learning for our Field Operations, Care and Technology teams -Oversee the strategy and delivery of all job specific training across the country for the organizations supported for frontline employees -Identify skills of the future and develop programs to address those needs -Measure program impact to business goals and objectives -Create and execute on a rolling 3 year Target State of Learning Roadmap in collaboration with business partners
Education
University of Georgia - Terry College of Business
Bachelor of Science (BS), Marketing
1988 — 1992
Skills
- Needs Analysis
- Cross-Functional Team Leadership
- Management
- Salesforce.com
- Sales
- Account Management
- Internal Communications
- Event Planning
- Sales Operations
- Leadership Development
- Training
- Quality Assurance
- Selling Skills
- Project Management
- Leadership
- Customer Satisfaction
- Coaching
- Customer Service
- Product Management
- Crm
- Situational Leadership
- Customer Retention
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