Kelli Deiterich
Vice President, Training & Development Manager Middletown Valley Bank
- Role
- VP, Training & Development at Middletown Valley Bank
- Location
- Hagerstown, MD, US
- LinkedIn followers
- 500 followers
About Kelli Deiterich
MANAGER CORPORATE TRAINER CUSTOMER RELATIONS SPECIALISTOffers more than 31 years of e-commerce/financial services industry experience combined with 15 years of community and public education employment. Effectively raises the bar and motivates individuals and teams to achieve peak performance and greater personal and career satisfaction.I enjoy time spent in the community supporting various organizations. I am passionate about my faith and am honored to serve on the Board for Fellowship of Christian Athletes Washington County, Co-Chairperson Dogwood Society - Hospice of Washington County Chairperson - Development Committee - Hospice of Washington County and as of January 2025, Board Chair for Hospice of Washington and Franklin Counties.Professional Certifications:Florida International University Distance Learning Certification, Training & Human Performance, Graduate of Maryland Banking School (With Honors), Myers-Briggs and DiSC Certified.
Experience
VP, Training & Development
Aug 2021 — Present · Hagerstown, MD, US
Education
Maryland Banking School
Technology & Bank Ops, Leadership & Mgmt, Economics & Bank Financial Mgmt, Credit, Sales & Marketing
2018 — 2020
Hagerstown Community College
AA, Education
1984 — 1987
Shepherd University
BA, Health and Physical Education
1987 — 1992
Skills
- Coaching
- Training Delivery
- Call Centers
- Management
- Training
- Human Resources
- Quality Assurance
- Performance Management
- Team Management
- Payment Card Processing
- Call Center
- Project Management
- Instructional Design
- Credit Cards
- Process Improvement
- Vendor Management
- Customer Service
- Contact Centers
- Business Process Improvement
- Program Management
- Customer Relationship Management (Crm)
- Leadership
- Team Building
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