Kelli Martin

Passionate small business advocate; Avid voice of customer champion; Solutions oriented; Cross functional collaborator; Natural health and wellness junkie; Podcast enthusiast

Role
Voice of Customer Research Strategist at FedEx
Location
Memphis, TN, US
LinkedIn followers
500 followers
Advertising & MarketingView LinkedIn profile

About Kelli Martin

Passionate small business and customer advocate. Co-host of the FedEx podcast Making It Work. Small Business Champion at FedEx responsible for the strategy and growth of the annual Small Business Grant Contest for 10+ years. Driving force behind the creation and growth of customer advisory Board (FedEx Entrepreneur Advisory Board/Small and Medium Customer Advisory Board (a research/insights and co-creation effort working directly with small business owners). Natural connector, mentor, problem solver, and relationship builder. Ambassador to create excellent customer experiences. Direct yet professional and compassionate always opting to see the silver lining of things. A decade of experience presenting strategy and results to senior level executives and 20 years experience leading cross-functional teams. Comfortable presenting at all levels of an organization. Volunteer mentor with Tory Burch Fellows Foundation 20••••23. Obsessed with self improvement and emotional intelligence both personally and professionally. Strong interest in health and wellness. Walks in nature, live music, and international travel exploring new cultures are personal reset buttons.

Experience

  1. Voice of Customer Research Strategist

    FedEx

    May 2024 — Present

Education

  • University of Memphis

    B.A., Marketing/Advertising (Minor in Journalism)

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Kelli Martin — Voice of Customer Research Strategist at FedEx in Memphis, TN, US | Unifers