Kelli Ann Miller

About Kelli Ann Miller

Highly driven professional specializing in client success. Committed to delivering outstanding results through strategic planning, effective communication, and a customer-centric approach. Readyto make a significant impact in an organization dedicated to excellence and client satisfaction• Extremely people oriented with outstanding communication, organizational, and problem-solving skills• High level of integrity, attention to detail, and confidentiality• Skilled at collaborating with business leaders at any level• Results focused with an extensive knowledge of project management, operations, recruiting, and process improvement• Very patient and even-tempered• Very proficient at learning new skills and extremely adaptive (if I don’t know it I will learn it quickly)• Highly proficient in Microsoft Office, Google Suite, Dropbox, JAZZ, Klipfolio, Infusionsoft, Basecamp, Canva, Hootsuite, Table Group proprietary systems and many other tools and systems• Savvy in the latest tools and technology and continuously seeking new resources • Leader of a married couple’s small group through Northpoint Community ChurchAwards & Training• Working Genius BM Certification - 2023 The Table Group • Client Save Award - 20••••16 BELAY• Florence Nightingale Award - 2013 BELAY• People Service Award - The Coca-Cola Company • Certificate of Recognition - 1998 The Coca-Cola Company• Extra Effort Award - 1997 The Coca-Cola Company

Experience

1. Strategic Marketing Consultant

   Focustrac

   Jan 2024 — Present · Duluth, GA, US

   Develop comprehensive marketing content & collateral aligned with business goals• Advise on branding, messaging, and digital marketing efforts to increase engagement• Identify inefficiencies in working relationships and recommend improvements• Provide actionable insights, tools, and efficiencies to optimize business success for the leaders we serve• Collaborate with Senior Executives and C-Suite leaders to ensure organizational health

Education

• Diablo Valley College

  Psychology

  1987 — 1988

• Georgia Southern University

  Bachelor of Science (B.S.), Psychology

  1988 — 1993

Skills

• Coaching
• Data Analysis
• Social Media Communications
• Microsoft Office
• Sales
• Google Drive
• Skype
• Training & Development
• Customer Service Management
• Applicant Tracking Systems
• Photoshop
• Client Relations
• Account Management
• Business Analysis
• Business Process Improvement
• Itunes
• Twitter
• English
• Project Management
• Microsoft Products
• Organizational Leadership
• Management
• Team Building
• Direct Sales
• Google Docs
• Teaching
• Time Management
• Entrepreneurship
• Start-Ups
• Strategic Planning
• Public Speaking
• Customer Relationship Management (Crm)
• Google Calendar
• Research
• Sales Management
• Employee Training
• Client Liaison
• Hootsuite
• Iphone
• Microsoft Word