Kelley Lay
UX Program Manager at Google
- Role
- Ux Program Manager at Google, Payments at Brilliant Muse
- Location
- Dayton, OH, US
- LinkedIn followers
- 500 followers
About Kelley Lay
After realizing a career as a country singer wasn’t in the cards (despite a solid stage name), I shifted my focus to what truly energizes me: building, managing, and improving business programs and processes that drive measurable results.I bring a strategic, execution-focused mindset to program and project management, with a deep understanding that today’s business landscape is shaped by evolving technologies, data-driven decision-making, and changing consumer behavior. I thrive in environments that require adaptability, collaboration, and continuous improvement—and I’m committed to staying ahead of emerging trends to strengthen organizational performance.My experience spans the full lifecycle of program delivery, from initial needs assessment and stakeholder alignment to execution, reporting, and closeout. I’m particularly skilled at streamlining workflows, improving cross-functional communication, and turning complex requirements into actionable plans.Areas of Expertise & Strengths:Program & Project Management: End-to-end delivery using both traditional and Agile methodologiesProcess Improvement: Certified Lean Six Sigma Yellow Belt with a focus on efficiency, quality, and continuous improvementAgile Foundations: Strong working knowledge of Agile principles, frameworks, and iterative deliveryTechnical & Analytical Skills: Salesforce, Microsoft Office, Google Workspace, Tableau, Monday.com, data management tools, and moreCertified Training: Google Project Management Certificate with in-depth knowledge across the product and project lifecycleI’m motivated by opportunities where I can optimize processes, support strategic initiatives, and help teams work smarter—not harder.
Experience
Ux Program Manager at Google, Payments
Jun 2024 — Present · Dayton, OH, US
Responsible for managing business rhythms, maintaining documentation, and facilitating effective communication within the Payments Platform team. Tracking and reporting on portfolio health, identify risks, and drive reporting with UX and cross-functional leadership.
Education
Sinclair Community College
Associate's degree, Business, Management, Marketing, and Related Support Services
2011 — 2015
Wright State University
Bachelor’s Degree, Business, Management, Marketing, and Related Support Services
2015 — 2016
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