Kelley Cunningham

Vice President, Service Delivery @Bank of America

Arlington, TX, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2016 — Present

Vice President, Service Delivery @Bank of America

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Addison, TX, US

Manage IE Team, CWP Portfolio - Central & Western Regions

ABOUT KELLEY CUNNINGHAM

Summary: Retired Navy Chief (ICC/SS). Experienced senior telecommunication\'s manager with 25 years of management experience. I have extensive experience in developing and implementing business cases for the startup of new departments, as well as products and services. Very knowledgeable in all areas of telecommunications, including network operations maintenance and management, quality assurance, P&L, system migrations, provisioning and sales engineering. Recently managed a nationwide VoIP rollout using Cisco Call Managers and Unity voicemail servers. Very strong technical background in network routing, including troubleshooting between PSTN and PRI\'s with CPE equipment, T1/PRI\'s, DS3\'s DID/DOD, VoIP, Class 5 carrier switching, ADPCM equipment and lite spans/channel banks. Also technically competent with the following DXC eqpt, Tellabs 530, 532 and titans, Alcatel 1630, 1631 (SMC & LMC), 1633, DSC CS1L, ECS1 and ECS DXC\'s. Knowledgeable in Nortel, Avaya/Lucent, Rolm and Siemens switches. I have a lot of experience with MS Project, including creating complete Project Plans, establishing time lines, line item task linking, etc. I also have experience with TBS, MS Office, Clarify, NPAC and JD Edwards. Established partnerships with all ILEC\'s and Telecommunication manufacturers/vendors. Specialties: Cisco, consulting, database administration, delivery, dependable, dsc, ip, leadership training, macintosh, management, meeting facilitation, microsoft project, navy, networking, nortel, pbx, personnel, process engineering, programming, project management, safety, san, scheduling, supervisory skills, swing, switches, t1, tdm, technical support, telecommunications, telephone skills, troubleshooting, upgrades, vendor relations, voice and data, voip,

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Kelley Cunningham — Vice President, Service Delivery at Bank of America in Arlington, TX, US | Unifers