Kelley Kaiser

WORK HISTORY

EDUCATION

SKILLS

ABOUT KELLEY KAISER

Summary: A people-centric and results-driven healthcare executive with over 25 years of experience radically improving patient outcomes, hospital operations, organizational profits, and population health. My passion lies in making a tangible difference for patients, employees, and communities.As a forward-thinking visionary and seasoned operator, I\'ve led across both Health Plan (CEO) and a $1.7B Integrated Delivery Network (System CAO) environments. I excel at integrating strategy, operations, and finance to execute complex turnarounds, drive value-based care transformation, and foster cultures of excellence and accountability.I believe in guiding by example with unwavering dedication, empowering teams to attain success, and building strong relationships with boards, physicians, and community stakeholders. My focus is always on advancing quality, safety, and health equity for all. Key Highlights & Impact: Financial Turnaround: Spearheaded initiatives that reversed a major operational deficit to reach breakeven within 6 months at Samaritan Health Services. Innovation & VBC: Pioneered state-leading health plan models, launching a successful Medicare Advantage plan from concept and securing designation as one of Oregon\'s first Medicaid CCOs. Championed the development of a Population Health Services Organization (PHSO). Quality & Safety: Advanced patient safety culture across a 5-hospital system using High Reliability principles, realizing significant double-digit reductions in hospital-acquired infections and falls with injury. Leadership & Culture: Proven ability to build cross-functional consensus, empower high-performing teams, decrease employee turnover (2.8% system-wide reduction), and navigate through significant change, including rapid transitions to remote work during the pandemic. Community & Strategy: Secured $4M+ in state funding for vital community resources, guided long-term facility master planning, and strengthened community engagement through advisory councils and strategic partnerships. Areas of Expertise: Strategic & Financial Leadership: Strategic Vision & Execution P&L Management & Financial Turnarounds Fundraising & Donor RelationsOperational Excellence & Transformation: Value-Based Care & Population Health Strategy Quality & Patient Safety (HRO/Zero Harm) Health Plan Leadership (MA, Medicaid CCO, Commercial) Change ManagementStakeholder & Organizational Leadership: Culture Building & Employee Engagement Board Relations & Governance Community Engagement & Government Affairs