Kelley Hydrick
Proprietor
- Role
- Senior Manager at Outback Steakhouse
- Location
- Roswell, GA, US
- LinkedIn followers
- 500 followers
About Kelley Hydrick
I’m a Managing Partner with Outback Steakhouse, leading high-performing teams with a focus on operational excellence, guest experience, and people development.My leadership philosophy is simple: take care of your people, hold a relentless standard, and the results will follow.Inside my four walls, I’ve built a culture centered around accountability, growth, and what we call Six Star Aus’pitality—where every guest leaves better than they came in.I specialize in:* Driving top-tier guest metrics through real-time feedback and coaching* Building teams that perform under pressure and deliver consistent results* Turning operational challenges into measurable wins across sales, labor, and food cost* Developing future leaders who understand the business, not just the roleRecent highlights:* Led restaurant to top regional ranking in guest satisfaction metrics, including Service, Overall Experience, and Intent to Return* Consistently delivered positive year-over-year sales growth, outperforming prior year by $10K+ in peak weeks* Optimized labor model, reducing overtime and improving efficiency while maintaining high service standards* Expanded catering and offsite sales channels, generating incremental revenue and community presence* Strengthened financial performance by reducing comps, controlling food cost, and improving operational discipline* Built and sustained a high-accountability culture driven by data, coaching, and performance-based recognition* Ranked #1 in region top 3 in company in guest experience metrics (Service, Overall, Intent to Return)I don’t believe in managing for the moment—I build for the future.This isn’t just a job to me. It’s my business, my empire!
Experience
Senior Manager
Oct 2016 — Present · Conyers, GA, US
I get to get up everyday and love what I do. I work for a company I love so it’s easy to do. It’s simple, take care of your people and your people take care of the business. This is EASY. Managers manage things but Leaders LEAD People 🫶
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