Kelley-Ann Hardy

Senior Manager @EY

Leeds, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2025 — Present

Senior Manager @EY

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SKILLS

Project ManagementMisWorkforce ManagementCall CenterBusiness TransformationResource ManagementRequirements GatheringProject PlanningGeneral InsuranceBusiness CaseOutsourcingBusiness ProcessStakeholder ManagementOperations ManagementBusiness IntelligenceCustomer ExperiencePrince2Performance ManagementFinancial ServicesCrmGovernanceBusiness Process ImprovementForecastingProject DeliveryData AnalysisContact CentersTeam LeadershipFinancial AnalysisProject Portfolio ManagementAnalysisBack Office AutomationBusiness Process MappingAnalyticsBusiness StrategyMicrosoft ExcelProgram ManagementVendor ManagementStrategyChange ManagementRisk Management

ABOUT KELLEY-ANN HARDY

Extensive experience within General Insurance, through 20+ years of employment with a record for working with large operational change programmes• Influencer, and delivers analytically-driven solutions to business problems and designs and develops initiatives and innovations that drive benefit, with a proven ability to build strong customer/client relationships. • Delivers analytically-driven solutions to business problems and designs and develops initiatives and innovations that drive benefit. • A real ability to galvanise others, by applying energy and enthusiasm that generate a real interest in others to help and support

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Kelley-Ann Hardy — Senior Manager at EY in Leeds, GB | Unifers