Kellen Chen
Business Analyst @Mu Sigma Consulting
Signup · Get unlimited contacts
WORK HISTORY
Business Analyst @Mu Sigma Consulting
San Diego, CA, US
Partner with Harley Davidson to develop and deploy a WhatsApp-based lead response system, streamlining customer relationship management (CRM) and cutting response time by 40%.• Lead weekly customer outreach and surveys, gathering data to identify key areas for improvement to integrate insight from OfferUp representatives to enhance inventory listings• Orchestrate a Harley Davidson fashion show project, leveraging social media for TikTok content strategy marketing to amplify engagement and boost apparel sales by 35%
EDUCATION
San Diego State University
Bachelor of Business Administration - BBA, Management Information Systems
Independence High School
High School Diploma
ABOUT KELLEN CHEN
Hello! My name is Kellen Chen and I am a fourth year Management Information…
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.