Kelleen Caster

About Kelleen Caster

I am committed to aligning powerful technologies with an organization’s needs and objectives to deliver outstanding business results. As a Senior IT Executive and PMP, I work in partnership across both private and public companies to promote long-term efficiency, productivity and cost savings through full cycle technology and IoT initiatives and flawless execution. Leveraging an in-depth background in technology founded in VMware, IBM, and Microsoft. With deep business experience, I inspire and motivate people, teams and companies to excel. Select accomplishments:OPERATING EFFICIENCY → Executed replacement of failing GroupWise email system – which was critical to users at county agency – with greenfield implementation of Microsoft 0365, Exchange Online and Skype, delivering in only three months with zero issues or problems and no vendor cost or assistance.IT INFRASTRUCTURE OPTIMIZATION/COST SAVINGS→ Addressed aging IT infrastructure with end-of-life servers and storage with hybrid-cloud solution that leveraged Microsoft’s Azure Cloud platform, increasing functionality, improving performance 45%, elevating security and saving $2M+.SOLUTION INNOVATION→ Challenged to provide mobile platform for county social workers reliant on dedicated state of California application, spearheaded design and implementation of first and only virtual desktop infrastructure solution for California county, providing foundation for use of tablets and mobility in field.WORLDWIDE PROJECT MANAGEMENT→ Managed $151M project budget and multinational team across six countries for critical IBM corporate global CRM implementation.CAPABILITIESStrategic Planning − Project Management − IT Strategy | Execution − Cloud Computing Integration − SDLC and Agile Software Development − Full Cycle Enterprise Architecture Planning − Infrastructure Deployment − Customer Relationships Management - SDDC - VMC on AWS - vSphere - NSX - VMware Cloud Foundation (VCF)- vRealize Operations Manager - vRealize Automation - vRealize Network Insight

Experience

1. Client Services Consultant - Sled West Public Sector

   Broadcom

   Aug 2016 — Present

   Client Services Consultant in the Professional Services and Customer Success Practice servicing SLED West Public Sector Customers.

Education

• San Francisco State University

  BA

• University of Redlands

  MBA