Keleigh Lynch
Research & Experience Strategist | Operations & Project Lead
- Role
- Senior Experience Research Operations Specialist at Commonwealth of Massachusetts
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Keleigh Lynch
I build and operationalize research systems that help organizations think more strategically, work more cohesively, and design with intention. With 8+ years across UX Research, CX Strategy, and ResearchOps, I specialize in making research scalable, visible, and integrated into how teams plan, prioritize, and deliver.Rooted in Holistic Psychology and Human-Computer Interaction, my approach emphasizes structure, insight quality, and the systems that sustain both.
Experience
Senior Experience Research Operations Specialist
Nov 2025 — Present · Boston, MA, US
Education
Santa Rosa Junior College
Advanced Professional Training - Web Design and Development, UX, UI, HTML5/CSS3
IxDF - The Interaction Design Foundation
Advanced Professional Training, Psychology of Interaction Design
Center Centre
Advanced Professional Training, Advanced Strategic UX Research
Kripalu Center for Yoga and Health
Certificate, Institute of Integrated Leadership: Semester Intensive
2008 — 2009
Lesley University
Bachelor of Arts (BA), Holistic Psychology
Skills
- Web Design
- Photoshop
- Windows
- Operations Management
- Strategic Planning
- Illustrator
- Public Speaking
- Budgets
- Customer Service
- Teamwork
- Teaching
- Ruby on Rails
- Microsoft Word
- Project Management
- Research
- Editing
- Nonprofits
- English
- Html
- Microsoft Office
- Powerpoint
- Microsoft Excel
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