Kelcee Payne

About Kelcee Payne

With over a decade of progressive experience in the sales operations and business development sectors, my journey has led me to excel as the Sales Operations Supervisor at TEC Equipment. Here, my mission aligns seamlessly with our corporate culture of innovation and strategic growth within the heavy duty truck industry. My core competencies lie in leading dynamic teams, developing compliance strategies, and spearheading sales improvements, all while maintaining a sharp focus on operational excellence.In my current role, I\'ve taken the helm of managing both sales operations and intricate incentives programs, which require a keen understanding of the ever-evolving electric vehicle (EV) landscape. My team and I have successfully managed complex grants and incentives projects, coordinating with various stakeholders to optimize fleet compositions and incentive awards. This hands-on experience, coupled with my expertise in account management and B2B sales prospecting, has been instrumental in driving our department\'s success and in upholding TEC Equipment\'s reputation as a leader in the industry.

Experience

1. Sales Operations Supervisor

   TEC Equipment

   Aug 2024 — Present · Los Angeles, CA, US

   Manage sales operations and incentives programs in the heavy duty truck industry.• Provide team leadership, training, and performance evaluations for administrative staff.• Oversee sales administration, address operational issues, and ensure compliance with program requirements.• Lead a team dedicated to grants and incentives, develop compliance strategies, and focus on strategic planning and improvement.

Education

• California Baptist University

  Bachelor of Arts (B.A.), Business Administration and Management, General

  2015 — 2016

• Chaffey College

  Business Administration and Management, General

  2011 — 2013

• Coastline College

  Business Administration and Management, General

  2013 — 2015

Skills

• Salesforce Administrator
• Salesforce.com Implementation
• Photoshop
• Data Entry
• Microsoft Excel
• Data Management
• Dependable Team Player
• Vehicles
• Automotive
• Team Building
• Customer Satisfaction
• Customer Service
• Inventory Management
• Microsoft Office
• Microsoft Word
• Digital Photography
• Salesforce.com
• Salesforce.com Administration
• Salesforce.com System Administrator
• Organization & Prioritization Skills
• Account Management
• Team-Oriented
• Editing
• Warranty
• Google Adwords
• High Level of Confidentiality
• Trucking
• Telephone Skills
• Administrative Assistance
• Sales
• Negotiation