Keka de

Curriculum Design Manager @ServiceNow

Bengaluru, KA, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2021 — Present

Curriculum Design Manager @ServiceNow

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Bangalore Urban, IN

Curriculum Design Manager September 2022 – Present | Bangalore, IndiaAs part of the Global Enablement Team, I design and manage learning programs that support sales and partner readiness across regions. My role involves creating scalable, multimodal training solutions aligned with strategic business outcomes.Key Contributions- Designed and delivered sales enablement programs that enhanced field performance and regional alignment- Collaborated with stakeholders and SMEs across geographies to translate business needs into effective learning experiences- Developed customized learning solutions using eLearning, VILT, and blended formats to improve learner engagement- Mentored team members on instructional design practices and led refresh sessions to strengthen design quality- Recognized with multiple internal awards, including two ServiceNow GO Awards, for collaboration and innovation in enablement design.

EDUCATION

1998 — 2001

Bethune College

BA, English Literature

1985 — 1998

Calcutta Girls High School

ISC, Computer Science

2001 — 2003

University of Calcutta

Master of Arts (M.A.), English Literature

SKILLS

Instructor-Led TrainingSupervisory SkillsMicrosoft OfficeE-LearningWritingContent ManagementWordEnglishCustomer ServiceProject ManagementStoryboardingMicrosoft WordLearning Management SystemsAddiePowerpointMicrosoft ExcelComputer HardwareContent WritingContent DevelopmentExcelTrainingKnowledge ManagementInstructional DesignUser Interface DesignTeamworkTechnical WritingHtmlLearning ManagementCaptivateCustomer RelationsSnagitBlended Learning

ABOUT KEKA DE

I’m a Learning and Sales Enablement Specialist with over 18 years of experience designing…

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