Keka de

About Keka de

I’m a Learning and Sales Enablement Specialist with over 18 years of experience designing…

Experience

1. Curriculum Design Manager

   ServiceNow

   Sep 2021 — Present · Bangalore Urban, IN

   Curriculum Design Manager September 2022 – Present | Bangalore, IndiaAs part of the Global Enablement Team, I design and manage learning programs that support sales and partner readiness across regions. My role involves creating scalable, multimodal training solutions aligned with strategic business outcomes.Key Contributions- Designed and delivered sales enablement programs that enhanced field performance and regional alignment- Collaborated with stakeholders and SMEs across geographies to translate business needs into effective learning experiences- Developed customized learning solutions using eLearning, VILT, and blended formats to improve learner engagement- Mentored team members on instructional design practices and led refresh sessions to strengthen design quality- Recognized with multiple internal awards, including two ServiceNow GO Awards, for collaboration and innovation in enablement design.

Education

• Bethune College

  BA, English Literature

  1998 — 2001

• Calcutta Girls High School

  ISC, Computer Science

  1985 — 1998

• University of Calcutta

  Master of Arts (M.A.), English Literature

  2001 — 2003

Skills

• Instructor-Led Training
• Supervisory Skills
• Microsoft Office
• E-Learning
• Writing
• Content Management
• Word
• English
• Customer Service
• Project Management
• Storyboarding
• Microsoft Word
• Learning Management Systems
• Addie
• Powerpoint
• Microsoft Excel
• Computer Hardware
• Content Writing
• Content Development
• Excel
• Training
• Knowledge Management
• Instructional Design
• User Interface Design
• Teamwork
• Technical Writing
• Html
• Learning Management
• Captivate
• Customer Relations
• Snagit
• Blended Learning