Keith Tsai

About Keith Tsai

Methodical, results-driven, and performance-focused professional, offering extensive experience in new product engineering, project management, product marketing, business partnership, firmware/hardware maintenance, and storage optimization; coupled with strong educational background in materials engineering.Knowledgeable of semiconductor manufacturing process, product life cycle, and original design manufacturer (ODM) business model. Armed with first-rate management skills in leading a team to enhance processes, optimize productivity, and boost efficiency. Equipped with articulate communication and interpersonal aptitudes, essential in establishing rapport with professionals at all levels; bilingual in Chinese and English. Technically proficient with customer relationship management (CRM), and NAND flash storage product. Launched 30+ products in consumer electronics markets with tier1 OEM/ retail brand customers. AREAS OF EXPERTISEData Acquisition and Analysis | Product Management | Technical Support and TroubleshootingSoftware/Hardware Development Life Cycle | Waterfall and Agile Methodologies | Storage Infrastructures | Go-to-Market StrategySpecialization Certificate earned on Oct 31, 2017 \"Software Product Management (SPM®) Certificate\" from Product School after completion of our 8-week course that prepares me to successfully build software products with a team of designers and engineers. Specialization Certificate earned on July 28, 2017 \"Introduction to Project Management Principles and Practices, a 4-course specialization by University of California, Irvine on Coursera.\"

Experience

1. Sr Technical Program Manager - Infrastructure

   Amazon Web Services (AWS)

   Aug 2021 — Present

Education

• National Tsing Hua University

  Bachelor's degree, Materials Engineering

  2005 — 2009

• University of Southern California

  Master of Engineering (M.Eng.), Materials Engineering

  2011 — 2013

Skills

• Teamwork
• Agile & Waterfall Methodologies
• Software Development Life Cycle (Sdlc)
• Usb
• Team Leadership
• Microsoft Office
• International Project Management
• Software Product Management
• Solid-State Drive (Ssd)
• Customer Relationship Management (Crm)
• Serial Ata (Sata)
• Project Management
• Materials Science
• Customer Service
• Storage
• Intercultural Communication
• Semiconductors
• Nand Flash
• Ufs
• Semiconductor Process
• Nanotechnology
• Flash Memory
• Product Management
• Nvme
• Sd
• Gtm
• Software Project Management