Keith Redman

About Keith Redman

Highly motivated, people oriented, aggressive individual seeking a challenging, permanent position with the opportunity for growth and advancement.

Experience

1. Sr Hedis Project Director

   Optum

   Dec 2017 — Present

   Manage staff of 4. Develop and maintain target metrics to measure workflow, work product and achieve operational efficiencies.• Drive relevant components of provider relationship management, including leading meetings, as necessary, and steering of provider outreach / communication.• Develop and execute strategies or medical chart retrieval across all HEDIS measures.• Manage on time and high quality performance of medical record retrieval and abstraction.• Ensure successful MRRV (Medical Record Review Validation) audit submissions.• Resolve all issues relating to providers not participating and / or issues relating to charts deemed not available.• Accountable for ensuring highest level of gap closure to achieve 5 Star HEDIS ratings.

Education

• Cerro Coso Community College

  Associate's degree, Business Administration and Management, General

  2007 — 2010

• Western Governors University

  Bachelor's degree, Business Administration and Management, General

  2010 — 2012

Skills

• Project Management
• Access
• Policy
• Software Documentation
• Public Speaking
• Management
• Team Building
• Event Planning
• Research
• Business Analysis
• Budgets
• Outlook
• Analysis
• Medicaid
• Microsoft Office
• Program Management
• Process Scheduler
• Data Analysis
• Crystal Reports
• Employee Relations
• Nextgen
• Healthcare
• Medical Billing
• Microsoft Word
• Powerpoint
• Microsoft Excel
• Customer Service
• Coaching
• Mckesson
• Microsoft Access