Keith Ramage

About Keith Ramage

Icertis is the leading provider of enterprise contract management in the cloud, solves the hardest contract management problems on the easiest to use platform. Icertis helps companies transform their commercial foundation increasing sales velocity, reducing costs, mitigating risk and improving compliance.I\'m adept at identifying potential problems, determining and implementing possible solutions. Exceptional diagnostic and troubleshooting skills that can rectify most technical issues. Advanced interpersonal and business communications skills with the ability to communicate between end-users, technology staff, management and others.• Detail oriented with strong planning and organizational skills, the ability to multi-task, manage a wide variety of projects while adhering to tight deadlines.• End-user Support Experience.• Leadership of technical professionals.• Identify problems quickly, determine needs, research and apply solutions, and evaluate results.• Understand how Software works and able to quickly learn and use new software to accomplish goals and objectives. Also able to document what has been learned and teach others.• Excellent planning and organizational skills with the ability to multi-task, manage a wide variety of projects while adhering to tight deadlines.• Contribute to profitability by consistently meeting or exceeding goals.• Continual review and development of standards, procedures and documentation for team-wide implementation to increase efficiencies and effectiveness.

Experience

1. Manager - Us Government Cloud Operation Us Sovereign Government Azure Cloud

   Icertis

   Oct 2024 — Present · US

Education

• Bellevue College Continuing Education

  MCSE Certificate, Microsoft Certified System Engineer

  1998 — 1999

• Bellevue College Continuing Education

  Database Administrator Certificate, Microsoft SQL Server Administrator

  2016 — 2017

• Brigham Young University

  Bachelor of Arts (BA), Communications

Skills

• Enterprise Software
• Virtual Machines
• Customer Support
• Interpersonal Communication
• Process Improvement
• Technical Leadership
• Project Management
• Databases
• Sharepoint
• Training
• Testing
• Database Administration
• Vendor Management
• Information Technology
• Software Documentation
• Integration
• Business Intelligence
• Microsoft Office
• Sql
• Technical Support
• IT Operations Management
• Team Leadership
• Internet Information Services (Iis)
• Data Warehousing
• Customer Service
• Software Project Management
• Servers
• Information Technology Training
• Business Process Improvement
• Computer Hardware
• Microsoft Sql Server
• Leadership
• Team Building
• Management
• Troubleshooting
• Quality Assurance
• Iis
• Windows Server