Keith Oconnell
People and Culture Manager @Sofina Foods Canada
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WORK HISTORY
People and Culture Manager @Sofina Foods Canada
ON, CA
EDUCATION
Sir Wilfrid Laurier
SSGD, Theatre
Langevin Learning Systems
Master Trainer, Training & Organizational Design
SKILLS
ABOUT KEITH OCONNELL
Keith O’Connell k•••@hotmail.com https://ca.linkedin.com/in/keithoconnellA passionate and driven Training and Development professional with 30+ years of progressive and diverse experience. Thrives on developing just in time training solutions to maximize organizational effectiveness. Demonstrated accomplishments in both organizational development and training to drive key results. Ability to cultivate strong cross functional relationships. Call Centre Management Customer Experience Instructional Design Training Facilitation Recruitment & Training Consultancy Call Centre Training Service Excellence Client Focus Strategic Thinking Needs Analysis Applicant Tracking Systems E-Learning Platforms Call Centre Staffing Leadership Development Change Management People Management SkillsOTHER NOTEWORTHY ACCOMPLISHMENTS… Specialties: business strategy, call center, change management, coaching, customer service, executive management, fast, focus, hiring, leadership, management training, meeting facilitation, needs analysis, public speaking, quality, recruiting, sales, telephone skills, training materials, training programs,
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