Keith McConnell
Leading Teams to Improve Products & Processes that boost Revenue and lower Costs | Strategy Alignment & Deployment | Lean Six Sigma Problem Solving | Customer Insights | Concept Engineering | Program Management
- Role
- Program Manager - Business Process Improvement (Bpi) at Hewlett Packard Enterprise
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Keith McConnell
Real Estate Agent, Investor and Investor Agent As an Investor Agent I help…
Experience
Program Manager - Business Process Improvement (Bpi)
Feb 2015 — Present · Houston, TX, US
Voice of the Customer (VOC): Led a cross functional team of 21 professionals to optimize the global customer feedback process and leverage that feedback to drive a portfolio of improvement projects resulting in 17% faster Quote times and a 4% faster Order to Delivery experience • Integrated Business Planning: Recruited and managed a team of 50 professionals to develop and implement the company’s first integrated Sales & Supply Chain forecasting process and IT system (SAP IBP) resulting in $70M incremental profit worldwide• Sales Planning: Recruited and managed a team of 13 professionals to improve the global Deal & Account Based Planning process resulting in 2x better Deal Visibility and 20% faster Order to Delivery experience• Demand Shaping: Generated $13.7M incremental profit and achieved HPE’s coveted Presidents Quality Award by recruiting and managing a team of 6 professionals to design and implement the company’s first demand shaping process enabling sales to steer customers toward the most available products• People Management: Mentored 12 and conducted focal point reviews for 3 team members including one achieving his Six Sigma Black Belt Certification• Program Management Approach: Led a team of 6 professionals to standardize a common BPI team Program Management framework aligned with the Project Management Institute (PMI) model
Education
University of Illinois Urbana-Champaign
Bachelor of Science - BS
Project Management Institute
Project Management Professional Certification - PMP
Motorola University
Master Black Belt Certification - MBB
DePaul University
Master of Business Administration - MBA
Skills
- Wireless
- Strategy
- Contextual Design
- Consumer Insight
- Contextual Inquiry
- Six Sigma
- Product Launch
- Business Process
- Customer Marketing
- Product Quality
- Project Planning
- Lean Manufacturing
- Change Management
- Continuous Improvement
- Cross-Functional Team Leadership
- Business Process Improvement
- Performance Management
- Product Marketing
- Project Portfolio Management
- Ethnography
- Dfss
- Mobile Devices
- Process Improvement
- Competitive Analysis
- Enterprise Software
- Marketing Research
- Strategic Planning
- Lean Thinking
- Product Management
- Innovation
- Product Development
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