Keith M.

Director, Marketing Research Consumer Insights @Carnival Cruise Line

Miami-Fort Lauderdale, FL, US
EMAILS
k••••@carnival.com
MOBILE NUMBERS
+17•••••••82

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WORK HISTORY

Apr 2019 — Present

Director, Marketing Research Consumer Insights @Carnival Cruise Line

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Accountable for an enterprise-wide knowledge and insights function that supports informed decision making. Develop and execute qualitative, quantitative and hybrid methodology marketing research programs to deliver actionable intelligence and results to drive brand growth, guest experiences, operational performance, revenue and profitability. Create compelling narratives drawn from multiple data sources – primary, proprietary, secondary and syndicated – to stimulate ideation, innovation and implementation. Provide inspirational coaching, leadership and mentorship for the team’s analytical talent.

EDUCATION

N/A

University of Georgia Center for Continuing Education

Certificate, Principles of Mobile Market Research

N/A

University of Nebraska-Lincoln

Bachelor of Arts - BA, Political Science

N/A

Burke Institute

Certificate, Next Generation Qualitative Tools: Social Media, Online Communities, Virtual Research Platforms

N/A

University of Georgia - Terry College of Business

Certificate, Advanced School of Marketing Research

SKILLS

Mobile MarketingEmail MarketingCoachingLead GenerationDigital MarketingCustomer InsightConsumer MarketingBusiness Process ImprovementInterpersonal SkillsSocial Media MarketingMarketing ResearchDirect MarketingCompetitive AnalysisMarket AnalysisQualitative ResearchAccount ManagementFocus GroupsResearchEthnographyBusiness AnalysisSimmonsMarketing StrategyQuantitative ResearchData AnalysisSegmentationDatabase MarketingData AnalyticsMarket ResearchCross-Functional Team LeadershipAdvertisingConsumer BehaviourResearch DesignSurvey DesignMulti-Channel MarketingCompetitive IntelligenceAnalyticsBusiness StrategyLeadershipComscoreBrand Development

ABOUT KEITH M.

A marketing research and business intelligence executive, I’ve built a reputation for…

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