Keith Lockman

WORK HISTORY

EDUCATION

SKILLS

ABOUT KEITH LOCKMAN

Federally Incorporated Project Manager operating as 10••••62 Canada Incorporated, able to relocate on short notice for both contract and full time positionsEnsure Positive Customer Experience and ExpectationsAnalytical and highly motivated telecommunication professional with extensive experience in all phases of provisioning, testing, and after implementation network support. Analyze designs and implement and schedule and project manage effectively with multi-protocol applications for both enterprise and small business customers. Proven success in several order entry systems and task management software and coordinate schedule with external vendors and local test and activation. Provide unequalled activation and on time turn-ups with performance improvements exceeding customer expectations. Continually furthering my education through certifications in progress for PMP, CAPM, Lean Six Sigma and ITIL. Improving efficiencies and processes within Project Management Office (PMO) for stakeholders. Core strengths in: • Resource Organization & Implementation • Project Conception, Design & Specification • Project Management • Leading & Scheduling• Cross-Function Communication • Troubleshooting & Problem Solving• Inventory Management • Common Language Information Services (CLLI)• Network Design & Implementation • Network Inventory Management Systems (NIMS) TECHNICAL SKILLS Protocols: Managed WAN, Internet, Multiprotocol Label Switching (MPLS) VOIP and SIP TrunkingOrder Entry: IBIS, MOSAIC, ATTOM, CAPPS, OTS, RMS Click, and Salesforce.comData Design: Telcordia Granite, Alcatel-Lucent 5620 Service Aware Manager (SAM)Databases: SAP, Arriba and MS AccessCurrently available for new opportuinities, please contact me k••••••••@gmail.com