Keith Jones
Infrastructure Manager Private Cloud & Virtualisation @King's Service Centre
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WORK HISTORY
Infrastructure Manager Private Cloud & Virtualisation @King's Service Centre
Newquay, GB
Infrastructure technology, team and service management role.Successfully delivered the transformation of King’s ageing and underperforming legacy converged infrastructure to a modern efficient and scalable Hyper Converged Infrastructure across two Datacentres, providing King’s with an innovative, private cloud service for all hosted application services.Led the migration of 750+ Windows and Linux servers with minimal user / service impact.Designed a new operating model, built the new BAU support team across Cornwall and London, and in-sourced support of the new HCI environment / additional compute and storage services from an off shore managed service.Transformation projects delivered on time, on budget and on track to deliver £4-5m of savings over 5 years.Ongoing responsibility for Infrastructure strategy and technology / service roadmaps, as well as projects and service improvements.More recently gained responsibility for all Central IT on-premise hosted applications / services physical and virtual servers.
EDUCATION
North Warwickshire Technical College
BTEC National Computer Studies
ABOUT KEITH JONES
An accomplished and dedicated IT Professional with extensive experience across all sectors. Proven success in delivering, managing and assuring Data Centre, Cloud and End User Digital Transformation outcomes, building, leading strong, successful teams, and fostering productive and collaborative relationships across a variety of business stakeholders, including customers, services / sales / account teams, partners and vendors.Key Skills and Experience-Team and Service management and leadership, Consultancy, Architecture, Projects and Programme management, Governance and Assurance and Business Change rolesDiverse IT background with experience in a variety of customers, industries and sectorsSuccessful delivery, leadership and management of Data Centre infrastructure, Hybrid Cloud, including technology and service transformations, migrations and transitionsExperience of Infrastructure, Cloud, Networking, Security and End User solutions and servicesPeople management, leadership and guidance through mentoring and coaching, building successful teams and the development / performance management of individualsPractical experience of operating across the Service Management Lifecycle including service operating model transformationEngaging with, and managing stakeholders at all levels, including gathering and translating requirementsProfessionally presenting to both large and small audiencesDefining business cases, industry / technology aligned solutions, strategies, roadmaps and building followership and adoptionAbility to produce written material, such as high level, low level designs and associated architecture diagrams / process flows, project and programme plans, highlight and service reports, case studies, etc. to a high standard, including the review and quality assurance of documentationFamiliar with the implications of organisational change and methods of enabling successful change executionAbility to adapt my approach to accommodate diverse environments / situationsExperienced in agile and waterfall delivery approaches, ways of working, including the use of Azure DevOpsTeam and International representation at internal and industry councils / forumsBusiness process and policy improvement and adoption, including service and delivery methodologies, frameworks and associated department wide educationDeveloping and negotiating contracts with customers / partnersFinancial budgets and commercial modelling management / reporting including business case developmentAccountability for technical, operational and commercial governance / assurance
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