Keith J. Giles
30+yrs Operational Leadership | Diversity & Inclusion Advocate | 18+yrs Operation Mgmt. | Training & Development | Large Workforce Leadership | Onboarding | Six Sigma Trained |
- Role
- Protective Services Global Event Security and Tech Program Manager at Amazon
- Location
- Las Vegas, NV, US
- LinkedIn followers
- 500 followers
About Keith J. Giles
Telecommunications infrastructure leader with 30+ years of experience delivering…
Experience
Protective Services Global Event Security and Tech Program Manager
Mar 2024 — Present · Las Vegas, NV, US
As a Protective Services Global Security and Event Technical Program Manager team member, I support Amazon events and executives globally. This position focuses on the safety, security and privacy of our customer teams, vendors and associates while ensuring business continuity. A fast paced, highly dynamic and mobile opportunity that partners across Amazon teams globally; travel domestic and internationally.
Education
LSU Shreveport
Master of Business Administration - MBA
2023 — 2025
NCTI, Inc.
Master Technician
2008 — 2010
University of Phoenix
Bachelor of Science in Business with Business Administration Certificate
2016 — 2018
Saint Joseph's University
Business Management
2007 — 2010
Delgado Community College
Associates
1991 — 1993
Skills
- Voip
- Cross-Functional Team Leadership
- Computer Network Operations
- Customer Relations
- Operation
- Wireless
- Broadband
- Leadership
- Fiber Optics
- Networking
- Customer Retention
- Customer Service
- Network Operations
- Management
- Docsis
- Program Management
- Broadband Access
- Telecommunications
- Call Centers
- Ip
- Team Leadership
- High Speed Internet
- Call Center
- Cabling
- Troubleshooting
- Marketing
- Customer Experience
- Training
- Customer Satisfaction
- Vendor Management
- Telephony
- Strategy
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