Keith Grey

SAP Applications Manager @Hitachi Rail

Newcastle Upon Tyne, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2015 — Present

SAP Applications Manager @Hitachi Rail

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As Hitachi Rail Europe establish an £82m Green Field site over 30acres that will create 730 jobs in Newton Aycliffe. Manufacturing the next generation of passenger trains (Intercity Express Programme), we are looking to build an SAP application team to support a vibrant new business As we embark on one of the UK’s biggest rail infrastructure projects this is undoubtedly an exciting time to join Hitachi Rail Europe -

EDUCATION

1989 — 1993

University of Sunderland

1st Class, Technology Management

SKILLS

SecurityProgram ManagementManagementItilSap ErpConsultingProject DeliveryService DeliveryIncident ManagementData MigrationStrategyLeadershipIT StrategyOutsourcingProject ManagementCloud ComputingBusiness Process ImprovementService ManagementSoftware DocumentationSolution ArchitectureBusiness TransformationBusiness ProcessTestingIT Service ManagementSapChange Management

ABOUT KEITH GREY

IT professional, with over 25 years experience. Successful track record in delivering business focused IT Solutions and Services on time, to quality and to budget. Breadth of experience includes best practice, programme and project management, ITIL process implementation, service delivery, sourcing and management of 3rd parties. Strong customer facing skills with ability to work closely and effectively as part of a team. Extensive Services Delivery experience, excellent interpersonal skills with ability to mentor and motivate. Ability to deal with conflicting issues and fit in with existing culture whilst at the same time ensuring business objectives are met. Excellent facilitation skills with ability to influence without assertion. Excellent negotiation & presentation skills, thrives under pressure.Specialties: o Service Delivery, Operation and Performanceo Transformation of Team and Corporate Culture.o Strong leadership skills with the ability to develop disparate resources into cohesive teamso Well developed communication skills and ability to influence at all levels.o Well versed in construction, review and enhancement of contracts and Service Levels Agreements both internally and with 3rd partieso Resilient, tenacious, willing to take ownership of and manage conflicting priorities

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Keith Grey — SAP Applications Manager at Hitachi Rail in Newcastle Upon Tyne, GB | Unifers