Keith Allen
Client Success & Training Professional | Hospitality & SaaS | Account Management | Learning & Development
- Role
- Field Trainer Ii, Smart Buildings Division at Realpage
- Location
- Davenport, FL, US
- LinkedIn followers
- 500 followers
About Keith Allen
Customer Success and Training professional with 14+ years of experience across SaaS…
Experience
Field Trainer Ii, Smart Buildings Division
Jul 2021 — Present
Conduct software training for multifamily customers and partners, including property management, installers/integrators, and corporate executives, on the Sidewalk to Sofa solution\'s that STRATIS IoT provides.Collaborate with internal stakeholders to create comprehensive training materials for internal and external distribution.Provide onboarding assistance for new trainers, taking a task-oriented leadership approach.Act as a client liaison for trainees before, during, and immediately following training, partnering with sales, project managers, and support to ensure a smooth transition post-training.
Education
Collingswood High School
High School Diploma
2002 — 2006
Stockton University
BS
2010 — 2012
Camden County College
AS
2006 — 2010
Skills
- Event Planning
- Customer Service
- Microsoft Powerpoint
- Social Media Marketing
- Event Management
- Powerpoint
- Microsoft Excel
- Training
- Customer Satisfaction
- Management
- Disney
- Entertainment
- Hospitality
- Hospitality Industry
- Social Networking
- Social Media
- Leadership
- Microsoft Office
- Customer Service Management
- Public Relations
- Public Speaking
- Time Management
- Hospitality Management
- Microsoft Word
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