Keith Dowler
Director, Enterprise Crisis Management, Continuity & Operational Resilience | Enterprise Risk, Regulatory Readiness & Risk-Informed Decisions
- Role
- Director at Capital One
- Location
- Richmond, VA, US
- LinkedIn followers
- 500 followers
About Keith Dowler
I lead enterprise crisis management, continuity, and operational resilience programs that operate at the intersection of risk, regulation, and executive decision-making. My work focuses on how organizations govern uncertainty—establishing clear accountability, decision structures, and escalation pathways for high-impact operational disruptions.I partner with senior leaders to frame risk-informed options during live events and emerging threats, ensuring decisions are grounded in regulatory expectations, enterprise risk appetite, and real-world operational constraints. This includes translating complex risk and preparedness issues into clear choices that materially affect customers, employees, and the firm.My background spans public sector emergency management, healthcare systems, and financial services, providing a cross-industry perspective on crisis readiness, resilience governance, and response execution at scale.
Experience
Director
Jul 2025 — Present · Richmond, VA, US
Education
Virginia Commonwealth University
Master of Arts, Homeland Security and Emergency Preparedness
Virginia Commonwealth University
Bachelor of Science, Mathematics
Skills
- Program Management
- Grant Writing
- Leadership
- Policy
- Exercises
- First Responder
- Program Development
- Management
- Project Planning
- Leadership Development
- Ems
- Health Education
- Homeland Security
- Epidemiology
- Enforcement
- Crisis Management
- Hazardous Materials
- Healthcare
- Emergency Planning
- Research
- Risk Assessment
- Government
- Nonprofits
- Emergency Services
- National Security
- Continuity of Operations
- Strategic Planning
- Grants
- Healthcare Management
- Project Management
- Emergency Management
- Public Health
- Preparedness
- Nims
- Policy Analysis
- Community Outreach
- Volunteer Management
- Training
- Public Safety
- Public Policy
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