Keith Briggs

About Keith Briggs

Executive leadership with more than 29 years experience spanning Technology Innovation, Automation/AI, Cloud Hosting, Managed Hosting, Data Center, Project/Program Management, Cybersecurity, Application Architecture, Systems Quality Assurance, IT Service Management, Release Management and Change Management, Digital Media and Communications- 26 years of progressive management experience within Information Technology- Experience leading digital transformation, process automation and AI development- Experience with public/private/hybrid/IaaS cloud hosting- Large scale operations management experience in excess of 500 million- Experience managing global operations- Leadership in large systems infrastructure/application integration projects over $10 million- ITIL Foundations v3- Versed in Six Sigma and Lean processes- Excel in identifying/developing talent and managing performance- MBA with focus on Business Strategy

Experience

1. State Chief Architect & Innovation Director

   N.C. Department Of Information Technology

   Jun 2022 — Present · Raleigh, NC, US

   Responsible for leading and managing the Enterprise Architecture & Innovation practice for the state of North Carolina- Enterprise Architecture- Enterprise Project Management Office- Enterprise Portfolio Management- Solutions Architecture- Business Analysis- Innovation Design and Development- Artificial Intelligence/Application Automation/Intelligent Automation - AI/RPA/Low-Code- IT Process Engineering- User Experience Design- Data Analysis & Reporting

Education

• The Wharton School

  Executive Leadership Program - Securities Industry

  2009 — 2011

• University of Massachusetts Lowell

  Environmental Science, Environmental Science/Biology

  1989 — 1993

• TCU Neeley School of Business

  MBA, Business Strategy

  2006 — 2008

Skills

• Disaster Recovery
• Microsoft Certified Professional
• Conflict Resolution
• Software Development Life Cycle (Sdlc)
• Storage
• Resource Development
• Management
• Team Building
• Data Center
• IT Service Management
• Vendor Management
• Performance Management
• Servers
• Itil
• Active Directory
• Integration
• Program Management
• Server Administration
• System Administration
• Sdlc
• Situational Leadership
• Mcse
• Leadership
• Security
• Enterprise Software
• Cloud Computing
• Emc Storage
• Vmware
• Sharepoint
• Infrastructure
• Resource Management
• Sla
• Collaborative Leadership
• Networking