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Keith Brender

Vice President - Retention Services @Academic Partnerships

Fort Lauderdale, FL, US
EMAILS
k••••••••@academicpartnerships.com
MOBILE NUMBERS
+19•••••••27

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WORK HISTORY

Jan 2017 — Present

Vice President - Retention Services @Academic Partnerships

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Leading teams who are helping students at client institutions persist through their degree programs and graduate- Developing new processes to be able to communicate with more students every day - Reviewing all practices to determine how to make each student conversation (through any medium) valuable for the student - Measuring success in new ways, and working with others to enable measurement with the right tools

EDUCATION

N/A

Crummer Graduate School of Business at Rollins College

MBA

N/A

University of Florida

BS, Journalism and Communications

SKILLS

Call CenterCoachingAnalysisEmployee RelationsStaff DevelopmentForecastingPerformance ManagementPublic SpeakingCrmBusiness DevelopmentFundraisingProcess ImprovementMarketingProgram ManagementEmployee TrainingChange ManagementLeadership DevelopmentTeam BuildingBusiness AnalysisManagement ConsultingOrganizational DevelopmentBudgetsExecutive ManagementIntegrated MarketingCustomer ExperiencePolicyCross-Functional Team LeadershipMarketing StrategySales ManagementVendor ManagementCustomer ServiceManagementHuman ResourcesTrainingIntegrationOperations ManagementBusiness Process ImprovementTeam LeadershipAccount ManagementTime Management

ABOUT KEITH BRENDER

I achieve results as an Executive Operations and Student/Customer Service Leader. You…

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