Keith Arthur

Director, Product Development - Epik Solutions @Granite Telecommunications

Irvine, CA, US

Leading product development design and engineering initiatives centered around Automation, User Experience, and supportability. • Communicate product vision across the organization to ensure appropriate alignment, roles and responsibilities, and successful performance in the market.• Oversee UI design and user experience• Work directly with other Product Leaders to ensure that the Organization provides an enterprise-wide process and delivery mechanism that meets partner and customer needs• Work with leadership to ensure products are delivered within established guidelines and meet both company and customer expectations.• Collaborate with Marketing, Sales, and Operational Support teams to bridge product development to public release• Collaborate with product R&D to develop product development roadmaps to gain organizational consensus and support for new product capabilities and their value in the market• Provide a framework for the entire organization to plan for the evolution and successful execution of the product’s design• Oversee the development of product training and support of sales and implementations during customer interactions• Work with other Product Leaders to set strategy and define the roadmap to successfully launch the product(s) or introduce enhancements in the market

College of Southern Nevada

Associate of Applied Science - Computer Information Technology, Software

University of Denver

Master of Science - MS, Organizational Leadership with Emphasis in Strategic Innovation & Change

Brigham Young University - Idaho

Bachelor’s Degree, Applied Management