Keith Wolfe

About Keith Wolfe

I’m a seasoned technical communicator and information designer with extensive experience crafting clear, impactful documentation and help content for SaaS and on-premises software and hardware solutions.Throughout my career, I’ve specialized in bridging the gap between complex technical concepts and user-friendly communication, empowering non-technical audiences to confidently navigate products and services.My expertise spans information architecture, strategic content design, and creating a variety of content types—from conceptual overviews and tutorials to detailed task-based guides. I’m proficient in tools such as XML/DITA, HTML, CSS/SASS, SVG, API documentation platforms, Paligo, Fluid Topics, Madcap Flare, Arbortext, GitHub, Adobe Creative Cloud, MS Office, Confluence, Camtasia, Jira, and Figma.In addition to technical expertise, I bring strong leadership and management skills, including agile methodologies, audience analytics, collaboration, content strategy, documentation management, issue resolution, and team building.

Experience

1. Information Development Manager

   Intapp

   Sep 2023 — Present

Education

• Texas Tech University

  BA, English (Technical Communication)

Skills

• Ietm
• Single Sourcing
• Technical Illustration
• Powerpoint
• Information Development
• Technical Communication
• Vasont
• Editing
• Six Sigma
• Xmetal
• Structured Authoring
• Graphic Design
• Microsoft Office
• Microsoft Word
• Release Notes
• Event Planning
• Xml
• Adobe Acrobat
• Manuals
• Online Help Development
• Software Documentation
• Information Design
• Perforce
• Css
• Arbortext Epic Editor
• Help Authoring
• S1000d
• Proposal Writing
• Project Management
• Javascript
• Haiku
• Testing
• Product Development
• Quick Start Guides
• Vba
• Visio
• Troubleshooting
• Sass
• Lean Manufacturing
• Technical Editing