Keith Wan

Customer Service Engineer @ALLPLAN

Combining my engineering experience and technical knowledge to provide technical support to structural engineers using SCIA products worldwide. Advising engineers regarding structural analysis, design, and the implementation of the finite element method (FEM). Responsible for organising and teaching onsite and online training courses in the UK and Ireland.Supporting Sales colleagues with technical demonstrations for new and existing customers. Working with the Sales team to help build the best-value quotes and packages for customers. Working with the Marketing team to create and programme impactful marketing events and articles. Whilst also presenting technical content at marketing events in an interesting and relatable style.