Keith Palma

About Keith Palma

Keith has worked in the Transportation and Logistics industry for several years and has played active roles in numerous diverse departments throughout the industry. His career experience spans from Project Management to Logistics to Operations and Capital Management. Keith currently is the Executive Director of Business Operations for CampusParc, The Ohio State University’s parking partner. In this role, he is responsible for overseeing and managing all capital assets of the business, as well as the operation of the entire parking system, inclusive of parking spaces across The Ohio State University campus. Under this role, he also maintains the responsibility of upholding all requirements of the 50-year Concession Agreement that CampusParc and the university signed in 2012.

Experience

1. Executive Director of Business Operations and Member of the Executive Leadership Team

   Campusparc

   Apr 2019 — Present · Columbus, OH, US

   Oversee, lead, and manage the operation and capital assets of the parking system at The Ohio State University (consistent of parking spaces in ~200 surface lots and ~16 garages)• Drive organization strategy to support cost-effective operations as a trusted partner with The Ohio State University• Manage processes, procedures, standards, and accountabilities across numerous significant and highly sensitive initiatives• Evaluate, adopt, and implement strategic operational changes that enable the business to perform at its optimum ability• Collaborate with the CEO to translate operation goals into actionable plans and results• Develop business cases for Board approval; conduct risk and financial impact analyses related to these operational opportunities• Translate goals and objectives into a measurable plan; communicate progress to both internal and external stakeholders• Provide guidance and counsel in the development of long-term plans involving strategy development, resource allocation, work plans, timelines, and financial outcomes• Oversee the development of key change programs in partnership with senior business leaders• Inspire team members to take responsibility for change; ensure results are delivered timely and with high ambition; implement changes in a sensitive manner• Provide subject matter expertise and best practices in regard to business operations• Create a system to regularly evaluate and prioritize the success of adjustments made within the company; present organized findings• Provide forward-thinking risk management guidance by evaluating processes and ensuring alignment with the transformation effort and its goals

Education

• Bowling Green State University

  Bachelor of Science

  2003 — 2008

Skills

• Sales Operations
• 3pl
• Supply Chain Optimization
• System Testing
• Process Improvement
• Tactical Planning
• College Recruiting
• Logistics Management
• Education
• Transportation
• Freight Forwarding
• Transportation Management
• Sourcing
• Process Analysis
• Coaching
• Supply Chain Operations
• Logistics
• Logistics Analysis
• Sales Process
• Supply Chain Management
• Cost Reduction
• Third Parties
• Process Management
• Operations
• Contract Negotiations
• Transportation Operations
• Sales Recruitment
• Logistical Planning
• Pricing Analysis
• Team Building
• Logistics Engineering
• Strategic Sourcing
• Customer Service
• Operating Systems
• Customer Satisfaction
• Market Pricing
• Adult Education
• Vendor Relations
• Systems Analysis
• Supply Chain