Keith Jackson

About Keith Jackson

My approach to Managing is “Treat employees like partners and they act like partners”As Director/Manager, I strongly believe in giving employees ownership of their work. This empowerment role has been key to most of my success as a Director/Manager, and most recently Director of a sub-contracted company (HSS/ABM) for a $11 million dollar contract. The attached resume outlines my 18 years experience highlights of which are included to the following:Strategic Planning: Created a management team with six (6) categories for strategic initiatives, each strategic pillar represents a core component of operations and helps to ensure that the management maintains a balanced approach when making decisions and addressing changes, each strategic pillar identified core initiatives along with specific action plans, combined the all my team focuses on strategics for People, Service, Quality, Planning, Operations, Financial.Growth Performance: Increase Press Ganey, HCAHPS, Deyta scores continuously in my roles, cut operational cost in many aspects of the department without quality decreasing, state of the art innovations of cleaning practices to increase the patient experience.Profit Enhancement: Cut costs in major expenses category by Hundreds of Thousands of dollars through innovative alliance programs with vendor partners such as Grainger, Waste Management, Superior Linen, Cintas, Stericyle, Supply companies, Etc,Human Resources: Managed diverse, geographically dispersed workforce of 3oo+ Union and Non-Union, noted for team building, motivational, employee rights.I would like to put these strengths to work in a strategic Directional role, should your company have need of an Director/Manager with a track record of the following, I would appreciate an opportunity to meet.

Experience

1. Director of Facilities

   Amberwell Atchison

   Jan 2019 — Present

   Directly oversee (4) departments EVS, Maintenance, Bio-Med, Security operating at 2% under budget of $1.7 million annually Oversee off site locations (4) in the rural Kansas area Troy, Leavenworth, Atchison, HortonPlanned Project Management, Emergency Preparedness, Sustainability awareness programImplement, coordinate, directs team a plan to meet the Fire safety regulatory standards of the City, County, State, Federal agencies.Developed standard operating procedures and managed facilities, maintenance,(HVAC, electrical, janitorial, landscape, security systems) and associated contractors, architects, and design professionals. Spearheaded site selection, all special building construction and internal move projects, and ongoing facilities contracts. Liaised with government approval agencies to facilitate processes for entitlements and permits.Reduced vendors services by 12% for saving of $252,389.59 projected annuallyInterface with 3rd party suppliers, involving agreement, planning, timelines and Quality of deliverablesProduce detailed project plans to manage interdependencies.Ensured the facility\'s needs are met according to hours and position controls when approving employees\' PTO, OT, holiday, and vacation leaveParticipates as a team member in the work of the department\'s management team, understanding and implementing assigned duties and responsibilities to support team goals and objectives, working cooperatively with other team members, receiving and sharing information, soliciting input, identifying operational and interpersonal issues, and participating in problem solvingMaintained Emergency Medical Services relationships within the health district and with outside agencies

Education

• Calumet College of St. Joseph

  Associate’s Degree, Business Administration and Management, General

  1997 — 1999

Skills

• Contract Negotiation
• Budgets
• Performance Management
• Public Speaking
• Process Improvement
• Coaching
• Facilities Management
• Team Leadership
• Leadership
• Policy
• Healthcare
• Operations Management
• Epic Systems
• Human Resources
• Project Management
• Hiring
• Business Process Improvement
• Employee Relations
• Strategic Planning
• Healthcare Management
• Training
• Customer Satisfaction
• Management
• Team Building
• Customer Service