Keith Inch

London Ebc Site Lead @Amazon Web Services (AWS)

London, GB

As Sr. Briefing Program Manager at AWS, I lead the development and execution of high-impact executive briefings designed to connect our customers with AWS solutions. My role involves crafting customized engagement strategies that align customer business objectives with AWS services, while managing the end-to-end briefing experience.I partner closely with account executives and business leaders to understand customer needs and orchestrate strategic discussions between AWS executives and clients. On any given day, I\'m coordinating with cross-functional teams, developing briefing agendas, and ensuring flawless execution of executive engagements. I maintain strong relationships across sales, marketing, and technical teams to deliver a cohesive and impactful customer experience.A significant part of my work involves analyzing program metrics, identifying opportunities for improvement, and implementing scalable solutions. I develop and optimize standard operating procedures, create enablement materials for our sales teams, and drive continuous program enhancements. Using my project management expertise and analytical skills, I manage multiple high-priority initiatives while maintaining exceptional quality standards.

Michigan State University

BA

Trinity College Dublin

Master of Business Administration (MBA)