Keith Gaines
General Manager, Mastec Communications Group
- Role
- General Manager at MasTec Communications Group
- Location
- Knoxville, TN, US
- LinkedIn followers
- 500 followers
About Keith Gaines
I am a top-performing and highly-motivated Technical Operations Director with over 25 years of experience, working from a contractor, to a technician, to a Supervisor before my current position. I believe that motivation of my team and building positive relationships within the workplace is essential to good business. I currently lead a team of 5 Managers, 26 Supervisors, and 276 Technicians throughout East Tennessee, North Alabama, and Southwest Virginia. I have consistently led the Mid-South Region in technical metrics. My success comes from the positive culture within my teams and promoting superior customer experiences, employee satisfaction, and business growth.
Experience
General Manager
Jan 2024 — Present · Knoxville, TN, US
Skills
- Customer Service
- Vendor Management
- Cabling
- Telephony
- Voice Over Ip (Voip)
- Troubleshooting
- Management
- Team Building
- Ethernet
- Leadership
- Fiber Optics
- Wireless
- Team Leadership
- Lan-Wan
- Voip
- Broadband
- Ip
- Wan
- Telecommunications
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