Keith Emmons
Experienced Operations Manager | Servant Leader | Process Improvement Champion | Customer Success
- Role
- Channel Operations Specialist at PaperCut Software
- Location
- Portland, OR, US
- LinkedIn followers
- 500 followers
About Keith Emmons
With over 10 years of experience in operations management, I am a versatile and resourceful leader who thrives on taking on complex business challenges and delivering results. I have a proven track record of streamlining operations, enhancing customer satisfaction, and leading high-performing teams across multiple lines of business.Most recently, I was the Operations Manager at Lyft, where I managed the driver service and fleet operations within the PDX market, aligned with the company\'s OKRs and policies, and enforced compliance in a high-regulation environment. I consistently met or exceeded the CSAT metrics quarter over quarter, developed and implemented customer-focused initiatives, and successfully developed and promoted my team members. I also worked cross-functionally with the analytics, product, and marketing teams to improve the performance measurement and communication systems. I am passionate about creating a customer-first culture, driving process improvement, and empowering my team to achieve their full potential.
Experience
Channel Operations Specialist
Nov 2025 — Present · Portland, OR, US
Education
Roger Williams University
Bachelor of Business Administration (BBA), Business Administration and Management, General
Skills
- Time Management
- Profit
- Direct Sales
- Sales
- Account Management
- Customer Retention
- Customer Service
- Customer Satisfaction
- New Business Development
- Sales Management
- Inventory Management
- B2b
- Sales Process
- Team Building
- Management
- Leadership
- Marketing
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.