Keith Duncan
Retired - but remember all my good friends from work
- Role
- Customer Delivery Head - at & t at Tech Mahindra
- Location
- Batavia, IL, US
- LinkedIn followers
- 500 followers
About Keith Duncan
Experienced Delivery Head with a demonstrated history of working in the information technology and services industry. Skilled in Production Support and Operations, Software Development Life Cycle (SDLC), Management, and Network Design. Strong operations professional with 30+ years of experience.
Experience
Customer Delivery Head - at & t
Sep 2013 — Present
Lead TechM\'s production support operations for major Telco. Negotiate contracts and SOWs; manage workforce; and ensure major deliverables and SLAs are achieved.
Education
Illinois Institute of Technology
Certificate in Unix / C++
1992 — 1993
Northern Illinois University
Master of Business Administration (MBA), Business Administration and Management, General
1986 — 1989
Taylor University
Business Systems, Business Administration and Management, General
1979 — 1983
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