Keith Duncan

Retired - but remember all my good friends from work

Role
Customer Delivery Head - at & t at Tech Mahindra
Location
Batavia, IL, US
LinkedIn followers
500 followers

About Keith Duncan

Experienced Delivery Head with a demonstrated history of working in the information technology and services industry. Skilled in Production Support and Operations, Software Development Life Cycle (SDLC), Management, and Network Design. Strong operations professional with 30+ years of experience.

Experience

  1. Customer Delivery Head - at & t

    Tech Mahindra

    Sep 2013 — Present

    Lead TechM\'s production support operations for major Telco. Negotiate contracts and SOWs; manage workforce; and ensure major deliverables and SLAs are achieved.

Education

  • Illinois Institute of Technology

    Certificate in Unix / C++

    1992 — 1993

  • Northern Illinois University

    Master of Business Administration (MBA), Business Administration and Management, General

    1986 — 1989

  • Taylor University

    Business Systems, Business Administration and Management, General

    1979 — 1983

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Keith Duncan — Customer Delivery Head - at & t at Tech Mahindra in Batavia, IL, US | Unifers