Keith Douglas

About Keith Douglas

I’m an operations leader with 20+ years of experience improving workflows, building structure in fast-moving environments, and helping teams execute more efficiently. My background spans construction operations, project management, customer experience, vendor coordination, and cross-functional leadership, with a track record of reducing overhead, improving reporting, and raising service quality. At different points in my career, I’ve managed $8M+ in annual operations, coordinated 40+ concurrent projects, helped launch a $2M+ territory, and supported customer satisfaction results as high as 96%.What makes my background different is that I don’t just manage operations — I look for ways to modernize them. I’ve built workflow automations using n8n and API integrations, created PowerShell and CLI tools to reduce manual work, developed dashboards and reporting systems, and documented SOPs and user guides to help teams adopt new processes successfully. I’m especially interested in roles where operations, systems, process improvement, and automation come together.Right now, I’m focused on opportunities in operations leadership, project/program coordination, implementation, business process improvement, and AI-enabled workflow optimization.

Experience

1. Senior Project Manager

   Southern Green Builders

   Jan 2024 — Present · Houston, TX, US

   Managed luxury custom home construction projects from pre-construction through final closeout. Position impacted by division restructuring due to residential construction market slowdown.• Supervised all phases of high-end residential construction projects from site prep through final walk-through• Coordinated daily schedules and scopes for subcontractors, vendors, and consultants across multiple active job sites• Maintained tight control over construction timelines, budgets, and materials to deliver projects efficiently• Served as primary on-site point of contact for clients, architects, and designers• Conducted detailed punch walks, managed warranty items, and oversaw final inspections• Led multiple successful builds in high-profile neighborhoods balancing custom design with city permitting

Education

• Charter University

  Bachelor of Science - BS, Biology, General

  1991 — 1995

• University of Houston-Downtown

  Law Enforcement Academy , Criminal Justice and Corrections