Keith Densmore
Project Management | Healthcare Systems Operations Leader | Healthcare System Patient Experience Leader | Driving HCAHPS Improvement | Operational Excellence
- Role
- Project Manager at Xanitos, Inc.
- Location
- Des Moines, IA, US
- LinkedIn followers
- 500 followers
About Keith Densmore
Dynamic healthcare leader with a proven track record in system-level patient experience…
Experience
Project Manager
Aug 2025 — Present · Seattle, WA, US
Assist in management of assigned hospital under direction of Environmental Services Department Director, providing operational support and leadership for daily environmental services operations across multiple facility locations nationwide, ensuring smooth workflow, staff coordination, and optimal service delivery across hospital units including patient care areas, surgical suites, and common areas.Support start-up operations for new business locations and client acquisitions, leading implementation of environmental services programs at new facilities, establishing operational protocols, training initial staff, and ensuring seamless transition from contract award to full operational status.Participate in staff selection process and interview candidates, collaborating with Department Director in recruitment activities, conducting candidate interviews at various locations, evaluating qualifications, and making hiring recommendations to build skilled environmental services teams.Fill temporary vacancies and provide operational continuity during transitions, stepping into leadership roles at facilities experiencing management gaps while ensuring uninterrupted service delivery and maintaining operational standards.Schedule days off, holidays and vacations ensuring account needs are met, coordinating complex staffing schedules across multiple locations to ensure coverage while managing time-off requests and maintaining operational continuity.Assign personnel to established work areas or project duties, strategically deploying staff resources across various hospital departments and special projects, ensuring appropriate skill matching and workload distribution to maximize efficiency.Conduct auditing and re-engineering assessments of existing business operations, evaluating current environmental services programs, identifying improvement opportunities, implementing process enhancements, and ensuring compliance with contractual obligations and industry best practice
Education
Southern New Hampshire University
Bachelor of Science - BS, Health/Health Care Administration
2025
Berklee College of Music
Vocal Performance, Business, Management, Marketing, and Related Support Services
2008 — 2009
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