Keith Chan

Experience

1. Director, Software Development

   UnitedHealth Group

   Mar 2016 — Present

   Leadership role in the development of RxClaim, the premier real-time transaction system in the PBM industry servicing 65 million+ patients- translates technology to business objectives and outcomes - invests on and supports DevOps initiatives - promotes engineer-centered mindset, stress on reusability and innovative solutions - actively seeks and supports modernization opportunities to enhance the efficiency of the system, securing the longevity of the core application - introduced and implemented new development tools to align with modern tech stack - initiated and continues to lead a successful and well-recognized SME building and certification program - acquires new talents via active campus recruiting (school champion of University of Illinois at Chicago)- retains top talents via campaigns and exploring career paths/opportunities with them - performance monitoring to meet critical system benchmarks - successful Agile adaptation in the core adjudication teams - collaborates closely with business users, operation, and also the tech leaders of other departments in the overall OptumRx organization - member in the organization-wide Talent Transformation committee - key member in the RBAC governance committee

Education

• Northern Illinois University

  B.S., with upper division University Honor, Computer Science

  1991 — 1994

• UMN Carlson School of Management

  Data Science certification program

  2018 — 2018

• DePaul University

  Master of Science, with Distinction, Telecommunications / Networking

  1999 — 2002

Skills

• Unix
• Sdlc
• Database Design
• Vendor Management
• Requirements Gathering
• Db2
• Software Development
• Ibm Iseries
• Process Improvement
• Insurance
• Analysis
• Data Warehousing
• Systems Analysis
• Software Project Management
• Rpg
• Software Documentation