Keith C.

About Keith C.

As a dedicated Software Architect with nearly three decades of experience at Diebold Nixdorf, I’ve built a career around designing and delivering robust, scalable software solutions. My work reflects a commitment to excellence, security, and continuous growth in the banking technology sector.I’ve led geographically distributed teams to build innovative, secure ATM software that enhances reliability and user experience. Key accomplishments include guiding applications through PCI PA‑DSS and PCI SSF certifications, creating a company‑wide Security Threat Modeling Report template, and driving development of next‑generation ATM tools that improved deployment frequency and reduced downtime.My technical background spans C++.NET C#, and deep experience with enterprise toolchains such as Confluence, BitBucket/Git, Jira, and Jenkins. I’ve collaborated closely with Product Management to analyze requirements, create detailed use cases, and design UML artifacts, while also serving as a senior technical resource for complex customer support issues.In recent years—and especially the last six months—I’ve expanded into Azure Cloud Engineering, applying my architectural mindset to modern infrastructure and DevOps practices. Highlights include delivering Azure Gateway migrations, and AKS node pool upgrades achieving 100% uptime across core services in 2025; and engineering data feed integrations that simplified ACDE/ACFS platform architecture.I also drove in cloud cost savings through resource cleanup, right‑sizing, and optimizing environment usage. My work strengthened DevOps execution through precise story grooming, sprint estimation, and hands‑on production release validation. I completed the Azure AZ‑900 certification on schedule and continue to expand my cloud expertise in infrastructure, automation, and security.Across all roles—Architect, Engineer, Mentor, Problem Solver—I remain focused on building secure, reliable systems and guiding teams toward technical excellence. My combined experience in software architecture and cloud engineering gives me a unique, end‑to‑end perspective on modern technology ecosystems.

Experience

1. Senior Cloud Engineer

   Diebold Nixdorf

   Jun 2025 — Present · North Canton, OH, US

   As a Senior Cloud Engineer, I design, build, and support Azure‑based infrastructure that powers a critical application used by Diebold-Nixdorf\'s extensive field service organization. In 2025, I delivered major cloud modernization initiatives including Azure Gateway migration, AKS node pool upgrades, and new data feed integrations supporting the ACDE/ACFS roadmap. I engineered and deployed Azure environments while improving reliability, automation, and operational efficiency across cloud platforms. I achieved **100% production uptime** for core services through proactive monitoring, redundancy planning, and close collaboration with IT operations. Cost optimization was a major focus area: I exceeded my annual target by reducing Azure spend by through cleanup of under‑utilized resources, redesign of workloads, and strategic use of lower‑cost services. I support production release cycles by validating deployments, verifying configuration accuracy, and documenting changes for cross‑team visibility. I maintain high sprint accuracy by grooming user stories, estimating effort, and aligning work to delivery plans in DevOps. Professional development is a priority—I completed the AZ‑900 certification on schedule and continued deeper training across Azure services, infrastructure, and automation. Recognized as **Above and Beyond Expectations**, I’m valued for my technical depth, problem‑solving ability, decisiveness, and reliability. My broad application and cryptography background strengthens cloud design decisions, and I actively mentor junior engineers while partnering closely with leadership to guide cloud strategy.

Education

• The University of Akron

  BSEE, Electrical Engineering, Computer Engineering