Keith Cantando
- Role
- Senior Manager - Business Resiliency & Response at Cisco
- Location
- Raleigh-Durham-Chapel Hill, NC, US
- LinkedIn followers
- 500 followers
About Keith Cantando
Since my early years, I had a passion for looking out for people and doing everything I…
Experience
Senior Manager - Business Resiliency & Response
Mar 2020 — Present
Senior Manager responsible for Global Business Resiliency / Global Emergency Management / Global Incident Management Programs I lead a global team that ensures readiness of operational disruptions and compliance for internal and external requirements. Overseeing transformation of emergency management \"duty of care\" for remote/ hybrid staff Direct Global Incident Management training of response staff, volunteers, and leaders Head of Global Business Resiliency • Direct Cisco’s Global Business Resiliency program strategy • Direct a team of regional BC managers to ensure all business teams can effectively response to a disruption • Lead the initiative to digitize and automate business continuity data • Champion cross functional sharing of risk information / unified on a single platform • Oversee internal / external business continuity audits engagements and requirements • Acquisition integration into the corporate business resiliency program (3-7 annual projects) • Responsible for budget and staffing of Global Business Resiliency program • Partner with Business Units on certification and government requirements to provide critical services and products • Evangelize the value of business continuity to leaders and staff through the organization Pandemic Core Team Leader • Operations and governance of global - Return to Office Playbook • Implement site specific strategies to ensure continuity of critical team collaboration and customer engagements • Moderate team to address unique WFH staff issue and provide support • Co-developed the testing and vaccination strategies • Risk management of future work models (wfh, office, hybrid) Head of Emergency Preparedness Program • Responsible for governance and oversight of the global Emergency Preparedness and Response program policy and framework • Coordinate internal / external compliance requirements with regional Operational teams • Evaluate emerging requirements and incorporate changes into the global program
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