Keith Barcia
EVP/COO at INET Inc. dba iParq
- Role
- EVP COO at Iparq
- Location
- San Diego County, CA, US
- LinkedIn followers
- 500 followers
About Keith Barcia
Seeking a mutually rewarding professional affiliation in which I may apply and expand my present expertise in Management, Operations, Finance and Systems. Ideal position will offer a challenge and advancement opportunities commensurate with proven abilities. Career executive with over thirty years of experience in management positions of increasing responsibility. Most recently, EVP/COO for an established, private software development company focusing on permission logic and queue elimination for hundreds of diverse clients throughout the U.S, Canada, and Mexico.
Experience
EVP COO
May 2011 — Present
Developed internal controls and processes to streamline operations, leverage programmatic opportunities, and expand current verticals to horizontal markets. Oversight includes Project Management, Operations, Client Services, Customer Service, Accounting, Sales and Human Resources.• Achieved year over year business growth of 38% vs. increase in infrastructure expense of 12%. • Implemented IVR for inbound call and payment processing; developed performance metrics for Sales, Operations (Support), and Development groups; streamlined internal business channels to improve response time and execution.• Expert user/beta participant of Plan.io project management software; http://plan.io/en/.
Education
Nassau Community College
A.S, Engineering Science
1978 — 1981
Cal Poly Pomona & UCLA Extension
Mechanical Engineering
Skills
- Customer Retention
- Customer Service
- Training
- Customer Satisfaction
- Senior Management Professional
- Policy
- Auditing
- Budgets
- Finance
- Project Management
- Performance Management
- Audit Controls
- Loss Prevention
- Team Management
- Forecasting
- Business Analysis
- Project Planning
- Strategic Planning
- Employee Relations
- Team Building
- Management
- Team Leadership
- Problem Solving
- Operations Management
- Recruiting
- Strategic Thinking
- Product Development
- Analysis
- Credit Cards
- Sales
- Process Improvement
- Inventory Management
- Data Analysis
- Credit Operations
- Credit
- Income Statement
- Retail
- Business Process
- Marketing
- Time Management
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.