Keith Ausderau
Technical Account Manager | ITSM Solutions Consultant | Senior Support Engineer | Army Veteran | Driving Client Success Through Innovative IT Solutions
- Role
- Aiops Observability Engineer (Moogsoft) at Dell Technologies
- Location
- Kingsport, TN, US
- LinkedIn followers
- 500 followers
About Keith Ausderau
I’m a Technical Account Manager and ITSM Solutions Consultant with a proven track record…
Experience
Aiops Observability Engineer (Moogsoft)
Apr 2024 — Present
Implemented AIIM (Moogsoft Cloud) for Dell internally, gathering requirements, developing Cribl pipelines, and training users on AIOPs benefits.• Collaborated with teams to monitor Dell applications and infrastructure, ensuring efficient enrichment and scaling processes.• Successfully integrated AIIM into Dell\'s operations, enhancing overall monitoring capabilities and user experience.• Worked in areas such as Zabbix, Firewalls, Network, Storage, Splunk, and many others to ingest data into AIIM (Moogsoft) for event management.
Education
Northeast State Community College
Computer Programming
2011
Skills
- Microsoft Exchange
- Vmware Esx
- Hp Service Manager
- System Administration
- Business Service Management
- Quick Test Pro
- Vcloud
- Software Installation
- Technical Support
- Hp Business Availability Center
- Troubleshooting
- Windows Server
- Virtualization
- Data Center
- Routers
- Vmware
- Systems Engineering
- Hp Bac
- Vcenter
- Performance Metrics
- Microsoft Sql Server
- Vmware Server
- Servers
- Switches
- Integration
- Cisco Routers
- Loadrunner
- Networking
- Hp
- Server Migration
- Qtp
- Sharepoint
- Sitescope
- Metrics Reporting
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