Keita Hopton
Senior Program & Project Manager
- Role
- Project Manager at Apple
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Keita Hopton
As a program and project manager with 10+ years of experience, I have a proven track…
Experience
Project Manager
Nov 2021 — Present · Austin, TX, US
Direct transformative cross-functional initiatives within AppleCare, driving complex organizational changes.• Developed and oversaw operational readiness strategies for stakeholders, ensuring a unified approach and seamless alignment before project launches.• Implemented standardized processes and introduced industry best practices into daily operations.• Worked closely with business experts to gather user requirements and stories.• Partnered with executives and cross-functional teams to foster a collaborative culture.• Led global projects effectively by incorporating region-specific nuances and country-specific details, ensuring comprehensive project success while adhering to Apple’s business process re-engineering methodology.• Drove a data management project that established a proof of concept for system enhancements in customer data intake within SAP.
Education
Webster University
Master of Arts
Saint Louis University
Bachelor of Arts
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