Keisha Miles

About Keisha Miles

Profile An accomplished, highly motivated professional with over 20 years’ experience working in fast‐paced, ambiguous and rapidly changing environments. Extensive experience in training and instruction delivery; strong and effective leadership skills with a demonstrable ability to motivate project teams and maintain effective business relationships. Excellent presentation and communication skills; deadline driven with a keen attention to detail.Career ObjectiveWorking in a growing progressive company in a project management position which includes constant development possibilities and a challenging working environment. Would desire tasks requiring strong interpersonal skills, leadership and project coordination.

Experience

1. Sr Manager - Business Analysis (Banking Ops)

   Charles Schwab

   Jul 2025 — Present

Education

• UNSW

  Certificate, Software Engineering

• University of the West Indies, St. Augustine Campus

  Bachelor of Arts, History & Philosophy

  1996 — 1999

• University College of the Caribbean

  Diploma, Human Resource Management

  2004 — 2005

Skills

• Business Requirements
• Training
• Sharepoint
• Workflow Diagrams
• Functional Specifications
• Event Planning
• Agile & Waterfall Methodologies
• Business Analysis
• Music
• Technical Documentation
• Live Events
• Use Cases
• Software Development Life Cycle (Sdlc)
• Mind Mapping
• Business Process Re-Engineering
• Project Management
• Research
• Requirement Specifications
• Entertainment
• Event Management
• Powerpoint
• Requirements Analysis
• Team Building
• Management
• Sql
• Microsoft Project
• Software Engineering Practices
• Photography
• Business Process Design
• Business Process Mapping
• Troubleshooting
• Technical Writing
• Analysis
• Training Delivery
• Requirements Gathering
• Project Coordination
• User Stories
• Ms Project
• User Acceptance Testing
• Budgets